Maxbaji FAQ — Answers to All Your Questions

All your questions answered in one place — from registration to withdrawal. Can't find what you need? Contact our support centre directly.

45+ Questions Answered Fully in Bengali Last updated: 2026
45+
Total FAQs
8
Category
24/7
Support Hours
5 Minutes
Average Resolution
All Questions 45
Account 7
Payment 8
Bonus 7
Betting 8
Withdrawal 6
Security 5
Lottery 4
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Help Center
Account & Registration
7 Questions

Registering at maxbaji is completely free and takes just 2–3 minutes. On the Registration page and enter your mobile number, full name, date of birth, and password. Once you verify the OTP sent to your mobile, your account will be activated.
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For each person, only One Account Approved. Attempting to create multiple accounts may result in all accounts being suspended and any accumulated balance being forfeited. Please register with accurate information the first time.
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Login page Click the "Forgot Password?" link. A 6-digit OTP will be sent to your registered mobile number. Use that code to set a new password. If the OTP doesn't arrive, wait 1–2 minutes or contact our Help Center.
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maxbaji is exclusively 18 years of age or older for adults only. A date of birth is required at registration, and a National ID (NID) is required for verification on larger withdrawals. Accounts belonging to minors are terminated immediately.
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Yes, you can. Log in with your old number and update it from your profile settings — an OTP will be sent to both numbers. If you no longer have access to your old number, contact our Help Center Contact us with your NID.
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Entering the wrong password 5 times in a row will lock your account for 30 minutes. This is a security measure. Please try again after 30 minutes. If you suspect someone else is attempting to access your account, notify us immediately and change your password.
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KYC (Know Your Customer) is an identity verification process. For withdrawals exceeding ৳25,000 — or a first-time large withdrawal — you may be asked to submit a photo of your NID card. This is solely to protect your account and is completely confidential.
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Payments & Deposits
8 Questions

Currently on maxbaji bKash, Nagad & Rocketdeposits are accepted. All methods are completely free of deposit charges. Payments page View details.
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Minimum deposit from just ৳100. You can start with a small amount. The maximum single deposit limit may vary by payment method. For larger amounts, simply make multiple transactions.
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Deposits via bKash, Nagad & Rocket are typical 1–5 minutes credited within that time. During peak hours, it may take up to 15 minutes. If it takes longer than 15 minutes, please notify our Help Center with your transaction ID.
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No, deposits at maxbaji No Charges. However, mobile banking providers (bKash/Nagad/Rocket) may apply a small transaction charge as per their own policies — this is beyond our control.
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First, wait 30 minutes — delays are often caused by network issues. If it still hasn't arrived, get your bKash/Nagad/Rocket transaction ID (TxID) and contact our Help Center Submit it. Issues are typically resolved within 24 hours.
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The Payments page always shows the currently active number. Always send money to that number. It may change regularly, so every time you make a deposit, check the Payments page Confirm the number before proceeding.
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After logging in Financial Transactions you can view the full history of all your deposits and withdrawals — filterable by date, amount, and status.
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Limits vary by payment method. bKash Personal allows up to ৳25,000 and Nagad up to ৳30,000 per single transaction. For larger amounts, make multiple transactions or contact us directly.
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Withdrawals & Cashouts
6 Questions

Withdrawals on maxbaji typically take 5–15 minutes Completed within that time. During late nights or peak hours, it may take up to 45 minutes. If it takes longer than 1 hour, please let us know via live chat.
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Minimum Withdrawal ৳500. To withdraw bonus funds, you must meet the wagering requirements. Your main balance (deposited funds) can be withdrawn at any time.
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This is typically rejected for the following reasons:
  • Bonus wagering requirement not met
  • Account verification incomplete
  • Invalid mobile number entered
  • Multiple consecutive failed transactions
Contact us with the reason for rejection via our Help Center Contact us.
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Regular members can withdraw a maximum of 5 Times Withdrawals are available. VIP members have higher limits. The maximum amount per withdrawal depends on the payment method.
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maxbaji charges no fees on withdrawals No Charges. However, the mobile banking provider's own charges may apply. The exact amount you will receive at withdrawal is shown upfront.
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Yes, on maxbaji 24 hours, 7 days a week Withdrawals are available. Processing times may be slightly longer during late-night hours.
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Bonuses & Rewards
7 Questions

New members on their first deposit 100% Welcome Bonus — up to a maximum of ৳10,000. The bonus is credited automatically after your first deposit following registration; no separate code is needed. For more details on the Bonus page View.
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A wagering requirement means you must place bets a specified number of times before withdrawing bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager ৳10,000 before withdrawing any winnings from that bonus.
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Simply log in every day to automatically receive your daily bonus. Log in 7 days in a row and you'll earn a special weekly reward. On the Rewards page View current bonus offers.
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Share your referral code with a friend. If they use it during registration, you both receive a bonus. Your referral code can be found in your profile settings. The bonus activates as soon as your friend makes their first deposit.
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Bonus validity varies by type. The Welcome Bonus wagering requirement must generally be completed within 30 days. Daily Bonuses must be used within 24 hours. The validity period for each bonus is displayed in the Bonus section.
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Yes, you can select the "Skip Bonus" option at the time of deposit. This allows you to withdraw at any time without any wagering requirements. However, once a bonus has been accepted, it cannot be cancelled.
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Cashback is awarded as a percentage of your weekly or monthly net losses. VIP members receive a higher cashback rate. Every Monday, the previous week's cashback is automatically added to your account.
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Betting & Sports
8 Questions

on maxbaji Cricket, Football, Tennis, Badminton, Basketball, Hockeyand 30+ other sports. All major tournaments are covered, including IPL, BPL, the World Cup, EPL, and La Liga. Match Odds page View all.
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Live Betting lets you place bets in real time while a match is in progress. Odds change moment to moment. Use the live score, current stats, and match situation to bet wisely. Prior betting experience is a real advantage in Live Betting.
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Minimum bet from just ৳10. This means you can enjoy betting even on a small budget. Maximum bet limits vary depending on the match and bet type.
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Once confirmed, a bet generally cannot be cancelled. However, if a match is cancelled or postponed, the bet is automatically voided and your money is refunded. Some bets offer a "Cash Out" option, which lets you settle the bet early.
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maxbaji uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns a total of ৳250 if you win (profit of ৳150). The higher the odds, the lower the chance of winning — but the bigger the payout.
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Yes, on maxbaji Parlay Bet available. Selecting multiple matches multiplies the odds together — giving you the chance to win much more from a single small bet. However, if any selection is wrong, the entire bet loses.
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Bet results are sourced from internationally recognized references. For any dispute, please contact our Help Center Please provide the match ID and bet ID. Our team will review your case within 48 hours.
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Yes, maxbaji offers Live Casino and slot games. In the Live Casino, you can play Baccarat, Roulette, and Blackjack with real dealers. Hundreds of slot games are also available.
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Security & Privacy
5 Questions

Yes, completely safe. maxbaji uses 256-bit SSL encryption. Your information is never shared with third parties. For more details, please visit our Privacy Policy Read more.
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Change your password immediately and contact our Help Center let us know. We will temporarily suspend the account and investigate. You will remain secure until your mobile number has been changed.
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No, never. No maxbaji staff member will ever ask for your password, OTP, or PIN. If anyone does, it is a scam. Report it to our official Help Center immediately.
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maxbaji offers a Self-Exclusion feature. You can deactivate your account for 6 months, 1 year, or permanently. Visit our Help Center Contact us or Responsible Gaming View page.
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Yes, under our Privacy Policy you may request the deletion of your data. However, certain information is required to be retained for a specified period due to legal obligations. Privacy Policy Read more.
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Lottery
4 Questions

Lottery page Go to the Lottery section, pick your preferred lottery, and purchase a ticket. Draws take place at scheduled times, and results appear in your account instantly. Any winnings are automatically credited to your balance.
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Ticket prices vary by lottery type — starting from as low as ৳20. Some premium lotteries offer the chance to win larger jackpots, though tickets are priced higher. For more details, visit the Lottery page View.
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Different lotteries have different draw schedules — daily, weekly, and monthly draws are available. The draw time and date are shown on each lottery ticket. Results appear in your account instantly.
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After the draw, winnings are automatically credited to your maxbaji balance. You can withdraw to bKash/Nagad/Rocket at any time.
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Why Maxbaji Stands Out

Millions of Bangladeshi members enjoy these benefits every day.

Full Support in Bangla
Bangla-language support is available 24/7. Reach us via Live Chat or email — talk to us in Bangla, any time.
Help Center
Fastest Withdrawal
Withdraw to bKash, Nagad, or Rocket in just 5–15 minutes. No extra charges, no hassle.
View Payments
Exciting Bonus Offers
100% Welcome Bonus, Daily Login Bonus, Cashback & Referral Bonus — fresh offers every day.
View Bonuses
Live Betting Experience
Bet in real time on cricket, football & 30+ more sports. Odds update every ball.
Watch the Match
Top-Level Security
SSL encryption, OTP verification, and automated security systems keep your personal information and funds fully protected.
Details
Lottery & Prizes
Join daily, weekly, and monthly lotteries. A chance to win big jackpots at a very low cost.
View Lotteries
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