Last Updated: January 2026

Maxbaji Privacy Policy — Your data, your control

Maxbaji believes your personal data belongs entirely to you. What we collect, why we collect it, and how we keep it safe — it's all explained here in plain English.

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Our 6 Core Privacy Commitments

Encrypted Storage
All your data is stored on servers secured with 256-bit AES encryption. No one can read this information.
Never sold
maxbaji never sells your personal information to any third-party advertisers or marketing companies.
Your Control
To view, correct, or delete your data at any time, please contact us.
Minimal Data Collection
Only the minimum data required to deliver our services is collected. Nothing more.
Deleted After a Set Period
All data is permanently deleted 3 years after account closure, except where retention is required by law.
Immediate Breach Notification
In the event of a data breach, affected members will be notified within 72 hours.
Your Privacy Is Our Responsibility: By creating an account or using maxbaji services, you are considered to have accepted this Privacy Policy. If you have any questions, Help Center Contact us.
1
What Data Do We Collect?
Complete list of data collected

Maxbaji only collects data that is necessary for providing services, ensuring security, and meeting legal obligations. Below is a full breakdown of the types of information we collect:

Data typeExampleMandatory?
Identity InformationName, date of birth, NID numberYes
Contact InformationMobile number, emailYes
Payment InformationBKash/Nagad/Rocket numberYes
Device InformationIP address, browser, OSAutomated
Transaction HistoryBets, deposits, withdrawalsYes
Location DataCity or region (approximate)Optional
Communication logsSupport chat, email messagesNo

What We Do Not Collect: maxbaji never collects or asks for your payment PIN, OTP, password, or full card number. If anyone requests this information, it is a scam.

2
Why Do We Collect This Data?
Purpose of Data Collection

Maxbaji collects data only for specific, legitimate purposes. There is a clear reason behind every piece of information we collect:

  • Account Creation & Management: To verify your identity and ensure secure login
  • Payment Processing: To process deposits and withdrawals to the correct account
  • KYC & Fraud Prevention: To prevent money laundering and illegal activities
  • Customer Support: To resolve your issue quickly and accurately
  • Service Improvement: To analyze and improve your experience
  • Legal Obligations: To comply with government regulations
  • Relevant Promotions: To send you bonus offers tailored to your preferences

Our commitment: Your data will never be used beyond its original purpose. Your consent will be obtained before any new use.

3
How Do We Use Your Data?
Data Processing Methods

Maxbaji handles your data with full accountability. Strict security is maintained at every stage of data processing.

The main ways your data is used include: for identity verification, the NID and mobile number provided at registration are used in the KYC process. For payment processing, your mobile banking number is used to complete deposits and withdrawals. For security monitoring, IP addresses and device information are used to detect suspicious login activity.

Automated decisions: maxbaji uses automated algorithms in certain cases — such as fraud detection. However, human review is available for any significant decisions. To raise an objection, please contact the help center.

4
Who Do We Share Your Data With?
Data Sharing with Third Parties

Maxbaji does not sell your data to any advertisers or marketing companies. Data may be shared only in the limited circumstances outlined below:

  • Payment providers (bKash, Nagad, Rocket): Only the information necessary to complete transactions
  • Cybersecurity partner: For fraud detection and prevention — encrypted data only
  • Law Enforcement: When required by court or government order — limited to necessary information only
  • IT infrastructure provider: For secure server operations — all data is encrypted

Important: If anyone claims to be a maxbaji representative and asks for your personal information without being able to verify their identity, do not share anything. Our support team never proactively calls users to request information.

5
How Is Your Data Protected?
Technical & Organizational Security

Maxbaji follows the highest industry standards to protect your data. Our security architecture ensures protection across multiple layers:

  • Transport Layer Security (TLS 1.3): All data transmitted between your browser and our servers is encrypted
  • AES-256 Encryption: All stored data is protected with the highest-grade military-level encryption
  • Two-Factor Authentication (2FA): An Additional Layer of Protection for Account Access
  • Real-Time Monitoring: 24/7 security monitoring — unusual activity detected in real time
  • Regular Security Audits: Independent security audits every quarter
  • Least Privilege Access Policy: Only authorized personnel have access to specific data

Our Response to a Data Breach: In the event of an unexpected data breach, affected members will be notified via email and SMS within 72 hours, and immediate steps will be taken to resolve the issue.

6
Cookie Policy
Types of cookies we use

Maxbaji uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience. See below for the types of cookies we use:

Optional cookies can be disabled from your browser settings. However, some features may become limited as a result.

7
Your Privacy Rights
What you can do

Maxbaji respects your privacy rights. You may exercise any of the following rights at any time:

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Right to access
Request a copy of all the information we hold about you.
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Right to Rectification
If any information is incorrect, please request a correction.
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Right to Erasure
Upon account closure, request deletion of all data beyond what is legally required to be retained.
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Right to Object
The right to object to marketing communications or the processing of your data.
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Right to Data Portability
Request an export of your data in a structured format.
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Right to Restriction
Request that the processing of your data be temporarily paused for a specific reason.

To exercise any of the rights listed above Help Center Contact us. We will respond within 30 days.

8
Protection of Minors
Policy on Users Under 18

Maxbaji is strictly for users aged 18 and above. We never knowingly collect or process data from minors.

  • Date of birth is verified at registration
  • Age is verified through the KYC process
  • Additional verification is carried out in suspicious cases
  • Any account found to belong to a minor is closed immediately

For Parents: If you believe a minor is using maxbaji, notify us immediately. We will act promptly and delete any data associated with them.

9
How Long Is Your Data Retained?
Data Retention Period

Maxbaji does not retain data beyond what is necessary. Below are the retention periods for different types of information:

Data typeRetention PeriodReason
Account InformationDuration of active account + 3 yearsLegal Obligation
Transaction History5 YearsTo comply with financial regulations
KYC Documents5 YearsAnti-Money Laundering Regulations
Support chat logs2 YearsDispute Resolution
Marketing ConsentUntil consent is withdrawnConsent-Based
Cookies & Session Data30 days – 1 yearFunctionality & Security

After the designated period, data is automatically deleted through a secure process.

10
Privacy Policy Updates
What Happens When the Policy Is Updated

Maxbaji may update this policy to improve our services or reflect legal changes. For any significant updates:

  • An advance notification will be sent to your registered email address
  • A clear banner notice will be displayed on the site
  • The date of the change will be noted at the top of this page
  • 30 days' advance notice will be given for significant changes

Continued use of the site after any changes constitutes acceptance of the updated policy. If you do not agree with the changes, you have the option to close your account.

11
Privacy Contact
For any questions or complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: privacy@maxbaji.app
  • Support Email: support@maxbaji.app
  • Live Chat: Active 24/7
  • Help Center: /help-center

Response times for privacy requests: 7 business days for standard requests, up to 30 days for complex ones.

Last Updated: This Privacy Policy was last updated in January 2026. By using any maxbaji service, you are deemed to have accepted this policy.

Common Privacy Questions

Absolutely not. maxbaji never sells your personal information to any third party. Your data is used solely to provide our services and to meet legal obligations.

Yes. After closing your account, you may request that all data beyond legal retention requirements be deleted. Please contact our Help Center.

Customer support phone calls may be recorded for quality assurance and training purposes. You will be notified before any recording begins. Chat conversations are retained for 2 years to assist with support and dispute resolution.

For certain technical services, data processing may take place outside Bangladesh. In all such cases, equivalent security standards are ensured and data remains fully encrypted.
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Your data is completely safe — Join Maxbaji today!

Read our Privacy Policy? Register today with confidence in our security — your data stays yours.

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